For med spas

You're spending on ads to fill a calendar that's leaking.

Most med spas lose more to missed calls, slow follow-up, no-shows, and memberships that never re-book than any bigger ad budget could recover. We capture the revenue walking out the door first, then scale acquisition on a system that books treatments.

If the system doesn’t book more treatment revenue than it costs in 90 days, we keep working free until it does.
The opportunity

The med-spa opportunity is real, and mostly wasted.

$1.4M
avg single-location med-spa revenue
~13%
category growth per year
~75%
patient return rate
~1 in 10
practices that market well
Where the money goes

Your revenue is leaking
before a single ad runs.

Spend more on ads while the med spa leaks, and you're just paying to lose patients faster. Here's where the calendar drains:

Missed mid-treatmentThe phone rings mid-treatment and nobody picks up.
Two-hour follow-upA Botox promo drives inquiries that sit for two hours.
No-showsA booked filler appointment never shows.
Members never re-bookA package ends and no one follows up.

What's actually draining the calendar:

The reality of med-spa acquisition
  1. Missed calls cost $200K–$500K a year. Med spas miss 15–30% of calls at peak. With a front desk mid-injection, every unanswered call is a patient who books elsewhere.
  2. Patients won't wait. 60% won't stay on hold past a minute, and 41% simply call a competitor when they can't reach you.
  3. Slow follow-up loses the booking. Average response runs over two hours, yet inquiries contacted within 5 minutes are 21× more likely to convert. Your Botox and filler promos are going cold.
  4. No-shows run ~23% (and up to ~30%). At roughly $200 each, that's tens of thousands per provider, every year.
  5. Memberships leak when no one re-books. With a ~75% return rate on offer, the revenue is repeat. A member who finishes a package and never gets a follow-up is recurring revenue walking out.
  6. Ad spend without capture is waste. The average practice converts ~3% of leads to patients. The best convert ~21%. The gap isn't traffic. It's the system behind it.
How we fix it

Plug the leaks. Then fill the calendar.

We don't start by buying you traffic. We start by capturing the revenue already walking out the door, then scale acquisition on top of a system that converts.

What we do
  1. Capture every call and inquiry. An AI phone agent and instant-response system so no patient hits a busy line while your front desk is mid-treatment.
  2. Follow up in 5 minutes, not 2 hours. Automated, multi-channel follow-up on every Botox, filler, and promo inquiry — while they still want the appointment.
  3. Own intake through booking. We don't hand off "leads." We manage intake to a confirmed treatment on the calendar.
  4. Cut no-shows and re-book members. Reminder sequences, membership re-booking flows, and reputation systems that protect the revenue you've already earned.
  5. Then scale acquisition. Meta & Google lead-gen with offers built for med spas, running on a system that finally converts, tracked weekly in your CRM.
Who this is for

Owner-operated and multi-location med spas, from injectables to body, skin, and membership-led, that want a fuller, more predictable calendar and recurring revenue that actually re-books.

What you get
Missed-call capture / AI agent
5-minute lead follow-up
Intake-to-booking funnel
No-show, re-book & reputation systems
Paid acquisition + weekly KPIs
Proof: a clinic ARR pipeline of ~$640K built on a $0 ad budget. Pure systems, not budget burn.
The work speaks

Practices that stopped leaking revenue.

Clinic pipeline · Caesar Health

~$640K ARR pipeline on a $0 ad budget.

Built on systems, capture, follow-up, and a clean CRM, instead of paid traffic. The calendar filled because nothing leaked.

AI phone agent · Voxira

150+ qualified leads · 12 clinics signed.

Sharp ICP definition plus loss-aversion messaging took an AI phone agent from no pipeline to a waitlist of paying clinics.

Specialty groups · Multi-site

AI agents placed inside high-call-volume practices.

From ophthalmology to other specialty groups, we've put capture systems where the missed-call leak is biggest, so revenue stops walking out.

The systems we deploy

The mechanisms behind a full calendar.

We assemble the right machines for your med spa. Click any for the full breakdown.

Common questions.

Why aren't my med-spa ads filling the calendar?

Because the spend is scaling onto a leak. If calls go unanswered at peak, enquiries sit for hours and no-shows go unchased, more traffic just loses you patients faster. Fix the capture and follow-up first, then every ad dollar lands a client in the chair.

How many calls does a busy med spa actually miss?

Up to 30% — concentrated exactly when you're busiest, plus evenings and weekends when clients actually book. Most callers who hit a busy line or voicemail never try again.

How quickly do we have to follow up with a new enquiry?

Within five minutes. Enquiries answered in 5 minutes are 21× more likely to qualify, while the industry average drags past two hours. The average practice converts about 3% of interest into patients; the best convert around 21% — the difference is the follow-up system, not the traffic.

Do you guarantee it?

Yes. Within 90 days the booking system brings in more treatment revenue than it costs you, or we keep working free until it does. The audit that starts it is free.

Do you run the ads as well?

Yes — but patients before spend. We make sure every enquiry gets captured and booked first, then run and optimise Meta and Google acquisition against one number: cost per booked patient.